Brian Schiff

Brian Schiff is the CEO and co-founder of Flip, the conversational AI company built for retail. Flip
is a $31M-funded company that has processed over 300 million calls for over 250 brands,
including Under Armour, Tory Burch and the NFL. Brian is a leading voice on the future of AI in
customer service, arguing that industry-specific AI—built on real workflows, real integrations
and millions of real conversations—will always outperform generic platforms.